1️⃣ Please enter a valid phone number & email address so we can contact you quickly if there are any issues with your order.
2️⃣ Please double-check your shipping address, and if it’s an apartment or building, be sure to include the floor and room/apartment number to avoid delivery issues.
3️⃣Any special requests can be only left in the checkout notes when placing your order or emailed to us within 24 hours after placing your order.
4️⃣ Please limit excluded categories to no more than 5, and we recommend listing multiple favorite IPs or colors — requests for only one specific IP or color may not be fully guaranteed, as many items come in mixed assortments and we want to keep your surprise box fun and full of variety💕!
Welcome to babecocai Gift Shop ノ♡
Got questions or special requests for your Lucky Scoop? 💫
Just hit me up on Telegram — I’ll get back to you ASAP and make sure every scoop’s so you! 💖
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babecocai Q&A😀
When will my package ship?
💡Orders are typically processed and packaged within 3–7 business days after payment confirmation. Video orders require an additional 3–5 business days for preparation and filming before they can be shipped. Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
How long does shipping take?
💡Once shipped, delivery typically takes 7–12 business days; the exact timeframe depends on your location and the local carrier. Please note that delivery times may be extended during holidays or peak seasons.
Which countries do you currently ship to?
We currently offer delivery services to the following countries: Australia, Austria, United Arab Emirates, Belgium, Brunei, Bulgaria, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, South Korea, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Spain, Sweden, Switzerland, Turkey, United Kingdom, and United States.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your package until it is delivered.
Why didn't I receive an automated email after placing my order?
💡If you have not received your order confirmation email,Please: Check your spam or promotions folder. Ensure that you entered your email address correctly during checkout.If you still haven't received it, please feel free to contact us—we would be happy to assist you!babecocai888@gmail.com
When will my packing video be posted on TikTok?
If you purchased the packing video add-on service at checkout, your video will typically be posted within 3–7 business days after your order has been processed. Since creating the video takes time, it will be posted after your package has been shipped. Thank you for your understanding and patience.
Why does my order show "Payment Failed"?
Using the Chrome browser can often resolve most payment-related issues. Paying directly via PayPal offers a smoother and more convenient experience. If you choose to pay using a credit or debit card, please note that certain card types may not be fully compatible with PayPal (our payment processor), which can result in a failed payment. Trying a different card can often resolve this issue. Security Reminder Please always safeguard your personal and financial information. Be vigilant against potential fraud; if you have any concerns, please do not hesitate to contact us—we would be happy to assist you!
About Our Exclusive Mystery Offerings
Our Mystery Boxes contain a carefully curated selection of random products. If your order is featured in an unboxing video, the items you receive will correspond exactly to those shown in the video. Due to the unique nature of these mystery products, all sales are final; returns and exchanges are not accepted.
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